The free ITIL test questions that can be found online don’t have an institutionalized quality control. They may also be found on obsolete versions of ITIL (e.g. ITIL v3), as opposed to ITIL 2011 because they are not from certified mentors. They may not be certified mentors, so they might also be found on obsolete versions of ITIL, such as ITIL v3.
Learn the modules from the Lifecycle or Capability streams
Delegates at the Intermediate level can choose between the Lifecycle or Capability courses. It may seem far away, but don’t forget about the Foundation level modules. The Intermediate level requires a deep understanding of each module. However, you still need to understand the basics at Foundation level. Concentrate your energy on learning the modules, shortened forms, and languages of the streams.
Answer from an ITIL-independent point of view
Many people incorrectly answer exam questions based on their own involvement. The Foundation exam requires by-the-book answers. You can actually adjust ITIL. Many organizations will adopt ITIL to meet a few purposes, such as a better first-time settle rate for their Service Desk.
You can use a lighter version of ITIL in your workplace, but that is not the purpose of the Foundation exam. It is important that you only answer questions as provided by the course reading and not your own adaptation of ITIL.
Concentrate on the key terms
ITIL Foundation tests your knowledge of ITIL’s key concepts, ideas, and phrasing. The questions are simple. It is possible to ask a direct question like “What are the four Ps of Service Design?” without understanding the phrasing.
ITIL’s key terms make it easier to answer questions and are less time-consuming. Once you have reviewed the ideas and wording, it is possible to connect them in your brain. It will become second nature to take Foundation level exams.
Be exhaustive
While being prepared will make the exam easier and more efficient, it is important that you do not skim-read. Make sure you have read the question carefully before you answer it. Some questions will be ambiguous and may result in a reversal of appoints. Be aware of phrases such as “Which of these isn’t a goal for Service Transition?” If you don’t know the ITIL procedure, it won’t pick-up the check.
ITIL Foundation exam is very well coordinated. Make sure to use all the time you have to double-check each answer. Some people find that once they have let go of the planning, they are able to look at the questions with a clearer mind.
Finish practice questions
You can gauge your understanding by asking practice questions. They will help you to identify the areas you need to improve and set you up for success. ATOs are authorized to offer test questions in conjunction with their ITIL Foundation courses. Similar to other expert exams, the ITIL Foundation Certification Exam should not be based on your daily encounters with ITIL (r) in your organization. There are lots of adjustments and variations from the ITIL (r) practices that are perfectly fine in practice but not in the exam. This is what’s known in PMI-ism for those who have been PMP(r).
Each procedure, capacity, device, and part is reviewed in the ITIL(r), association. Many people incorrectly answer exam questions based on their own involvement. The Foundation exam requires by-the-book answers. You can actually adjust ITIL. Many organizations will adopt ITIL to meet a few purposes, such as a better first time settle rate for their Service Desk. You can use a lighter version of ITIL in your workplace, but that is not the purpose of the Foundation exam. It is important that you only answer questions as provided by the course reading and not your own adaptation of ITIL.
Read the exam addresses word for word.
Although the exam isn’t very difficult, it is a smart idea to read through the questions word-for-word to ensure you don’t miss any important points. This is especially important for Aspirants who are taking the exam on the PC. They are not allowed to highlight or circle any watchwords in their inquiries. You should not think in your own way as you might see “nonexistent words” while looking through the questions that could lead to a completely wrong answer. As shown by encounters, the most important word in t is “nonexistent”.